Return & Exchange Policy
Return & Exchange Policy
If the product is not as you have imagined, simply contact us by email, you have 7 days to return it. Sale or marked down items excluded.
All returned items should be unused, wrapped and well packaged so that the packaging is not damaged. Return all items with original packaging if possible and the tags must still be attached. You may not tape or paste anything directly on the product's original packaging.
The right to return or exchange a product does not apply to goods with broken seals / without tags. The right to return or exchange a product does not apply to certain items due to health or hygiene reasons, such as underwear, swimwear and personal care products.
Freight is non-refundable, because we have already paid it, and thank you for your understanding.
Disclaimer:
For customers who purchase furniture and bulky items in excess of $100 value and receive the goods on “free delivery”, refunds on returned goods will be discounted by the cost of the delivery.
NOTE! You as the customer has the financial responsibility for your shipment coming to us. Please note the package ID of the package that you ship in return to us and request a receipt. Gift cards cannot be exchanged or refunded.