Return & Exchange Policy

Return & Exchange Policy

If the product is not as you have imagined, simply contact us by email, you have 7 days to return it. Sale items excluded.

All returned items should be wrapped and well packaged so that the packaging is not damaged. Return all items with original packaging if possible and the tags must still be attached. You may not tape or paste anything directly on the product's original packaging.

The right to return or exchange a product does not apply to goods with broken seals / without tags. The right to return or exchange a product does not apply to certain items due to health or hygiene reasons, such as underwear, swimwear and personal care products.

NOTE! You as the customer has the financial responsibility for your shipment coming to us. Please note the package ID of the package that you ship in return to us and request a receipt. Gift cards cannot be exchanged or refunded.

Out of Stock Items

Things Adorable apologies for items that are out of stock. However, should this occur we will advise you immediately and you will have the opportunity to cancel your order or we can help with an alternative product.

Our Address

THINGS ADORABLE

539 Chapel Street

South Yarra

VIC, 3141

Australia